Dubai Education Guide
Dubai Education Guide
Head - Cash Management    

  • Competitive
  • Abu Dhabi Commercial Bank
  • Corporate Banking | Other
  • Abu Dhabi
  • United Arab Emirates
  • 16/02/2017


  • Lead and manage a team of sales professionals by overseeing their performance management, recruitment, learning and development to ensure high levels of engagement, and competence, a motivated work environment and to maximize employee contribution to business performance


Revenue Generation

  • Cascade and monitor the implementation of sales strategies and plans for the assigned region while focusing on diversifying the revenue stream, expanding the portfolio of assets/liabilities, and identifying new areas for growth to ensure the achievement of sales targets and maximize profitability for the assigned portfolio


Market Understanding & Product Development

  • Act as product sales specialist/point person to key/strategic customer relationships, actively provide market inputs to Product Team for product development and enhancement initiatives and participate in new product discussions with clients to support sales growth


Portfolio Management

  • Accurately identify and evaluate client needs and offer new solutions/enroll for alternate channels and value added services to meet their organizational needs, increase transaction volumes and grow the assigned portfolio


Research & Data Gathering

  • Lead market research on market conditions and industry trends, monitor competitor strategies, activities, products and services, analyze them against ADCB’s capabilities and offerings, and provide recommendations/adjust plans to ensure achievement of growth and revenue targets for the assigned portfolio


Relationship Management

  • Engage with product and business partners to monitor and manage assigned portfolios to ensure timely renewal of accounts and appropriate risk mitigation strategies are in place


Relationship Management

  • Engage with product and business partners to monitor and manage assigned portfolios to ensure timely renewal of accounts and appropriate risk mitigation strategies are in place


Change Management

  • Drive the management of change in the business area through direct reports and teams by providing inputs for, and partaking in change initiatives, programs and projects taking into account best practice and standards in the business environment



  • Recommend and manage the budget for the business area and monitor financial performance so that the business is aware of anticipated costs and revenues, areas of unsatisfactory performance and improvement opportunities are identified and addressed to ensure the budget is managed in line with requirements


Policies, Processes, Systems & Procedures

  • Develop and oversee the creation and implementation of the required policies, procedures and controls covering all areas of the business area’s activity so that all relevant procedural/legislative requirements and standards are fulfilled while ensuring that ADCB delivers best-in-class services, products and innovation whilst safeguarding the bank


Customer Service

  • Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions




  • Minimum 12 years’ experience in Transaction Banking with at least 8 years in Cash Management



  • Degree in Business Administration


Professional Qualifications

  • Cash Management and Sales Training
  • CERT-ICM Training / Accreditation


Technical Competencies

  • Microsoft Office (Word; excel and PowerPoint)
  • Knowledge of Cash Management and Transactional Banking


Behavioral Competencies

  • Accelerate Organizational Growth
  • Drive a High Performance Culture
  • Communicate & Collaborate for Success
  • Build Sustainable Customer Relationships
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