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Employee Banking - Relationship Manager    

  • Competitive
  • Abu Dhabi Commercial Bank
  • Private Banking & Wealth Management | Client Relations
  • Abu Dhabi
  • United Arab Emirates
  • 20/03/2017

ACCOUNTABILITIES

Relationship Management

  • Develop & Manage Key Govt./Corporate Relationships for Salary Transfers

 

Portfolio Management

  • Desired quality of customer acquisition through relationship management ensure cross sell, upsell and retention

 

Customer service

  • Demonstrate our promise and apply the ADCB service standards to deliver the banks required levels of service in all internal and external customer interactions. Ensure zero process errors & higher NPS for the new products or services.

 

Volume delivery

  • To deliver the financial target as agreed with the businesses

 

Policies, processes, systems and procedures

  • Comply with policies, processes, systems and procedures laid down by the bank.

 

Self-management

  • Manage self in line with the bank’s people management policies, procedures, practices and procedures to ensure adherence and maximize own contribution to business performance

 

Revenue Generation

  • Increase productivity of Sales channel through acquisition of the customers from the allocated Key Relationships.

 

EXPERIENCE, QUALIFICATIONS & COMPETENCIES

Experience

  • 5 years+ relationship management experience in banking/financial services industry

 

Qualifications

  • Bachelors degree in Business Admin/Sales or Finance

 

Technical Competencies

  • In depth knowledge of global financial markets and trends
 
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