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Lead - Learning and Performance    

  • Competitive
  • Abu Dhabi Commercial Bank
  • HR & Recruitment | Training & Development
  • Abu Dhabi
  • United Arab Emirates
  • 20/04/2017

ACCOUNTABILITIES

Development Needs Analysis

  • Consult with senior business leaders to understand strategy and identify current and emerging performance gaps in order to launch, monitor and evaluate interventions by adopting industry best practices that are aligned to the achievement of business and organisational strategy†

Organisational Development

  • Design, develop and manage company-wide OD processes such as Performance Management, Technical/Functional competency framework and Employee Engagement in order to enable the bank to have suitable processes and systems in place and implement them consistently and effectively

Management of Learning Management System (LMS)

  • Direct, guide and oversee the periodic maintenance, upgrade and overall functionality of the organisationís Learning Management Systems to ensure that it fulfils the L&D requirements of multiple stakeholders including learners, managers, business leaders and L&OD team

Relationship Management

  • Develop working relationships with key learning partners, including but not limited to: colleges, governmental sources, and learning solution providers to ensure that they deliver as per the expected standards so as to achieve maximum quality of services with controlled cost

Reporting and Analytics

  • Monitor and ensure the maintenance of training records for all development programmes and generate reports for the management to ensure target training days are being met as per plan
  • Create dashboards and develop insights on the KPIís on L&OD initiatives for the purpose of showcasing contribution to achievement of business strategy

People Management

  • Manage self and team in line with ADCBís people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
  • Manage the effective achievement of the teamís objectives through setting individual objectives, managing performance, developing the team and providing formal and informal feedback to maximise overall performance, engagement and motivation

Budget Management

  • Contribute to the preparation of the business areaís budget and manage and monitor the financial performance against the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalised upon

Policies, Processes, Systems and Procedures

  • Recommend and implement improvements to departmental policies, procedures and processes covering all areas of activity so that all relevant procedural requirements are fulfilled while ensuring that ADCB delivers best-in-class services, products and innovation

Continuous Improvement

  • Identify opportunities to contribute to organisational and departmental change initiatives, programmes and projects taking into account best practice and standards in the business environment

Customer Service

  • Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bankís required levels of service in all internal and external customer interactions

EXPERIENCE, QUALIFICATIONS & COMPETENCIES

Minimum Experience

  • At least 8 years of experience in HR in a corporate environment

Minimum Qualification

  • Bachelorís Degree in Human Resources

Professional Qualifications

  • CIPD, SHRM, HRCI,BPS or similar qualification
 
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