Dubai Education Guide
Dubai Education Guide
UPAGE SIGN UP
UPAGE LOG IN
HOME UNIVERSITIES COLLEGES INSTITUTES TRAINING CENTERS SCHOOLS UPAGEZ NEWS JOBS EVENTS
Development Programme Specialist    

  • Competitive
  • Abu Dhabi Commercial Bank
  • HR & Recruitment | Training & Development
  • Abu Dhabi
  • United Arab Emirates
  • 16/07/2017

ACCOUNTABILITIES

Design and Delivery

  • Work in partnership with the business to identify and analyze learning and development needs aligned to business objectives and the bankís strategy and agree appropriate and practical development plans and solutions
  • Manage the design and delivery of learning and development solutions using a range of practical and appropriate learning methods to meet the identified needs in the most cost effective manner

Evaluation

  • Evaluate the effectiveness of learning and development delivered as per best practice standards and make the required improvements to enhance the learning and development provided to ensure it continuously meets business needs
  • Generate learning and development reports in line with the agreed standard, share it with key stakeholders as required and take action to ensure the learning and development provided continues to meet the identified needs

Stakeholder Management

  • Consult with line managers and individual employees on current and emerging learning and development needs within their areas of responsibility and ensure the required learning and development solutions are implemented to the required standard

Vendor Management

  • Coordinate with vendors/consultants to meet bank-wide development requirements ensuring the bankís standards are consistently met and adhered to

Policies, Processes, Systems and Procedures

  • Adhere to all relevant organizational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders

Self-Management

  • Manage self in line with the bankís people management policies, procedures, processes and practices to ensure adherence and to maximize own contribution to business performance

Customer Service

  • Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bankís required levels of service in all internal and external customer interactions

EXPERIENCE, QUALIFICATIONS & COMPETENCIES

Minimum Experience

  • At least 5 years of experience in training and development and/or adult education/instruction, including training, within banking/financial services

Minimum Qualifications

  • Bachelorís Degree

Professional Qualifications

  • Formal qualification in Human Resources/Learning and Development/Organizational Development

Knowledge and Skills

  • Excellent organizational/planning/project management skills
  • Excellent verbal, written and interpersonal communication skills to effectively communicate concepts and solutions to a varied audience, including all levels of bank employees, customers and vendors
  • Strong presentation skills, using vocabulary, grammar, pronunciation/enunciation, pace, tone and volume consistent with audience and content
  • Strong skills in customer service, problem solving and decision making
  • Ability to work under stress and meet deadlines
  • PC literate
 
Jobs by eFinancialCareers
 
Dubai Education Guide
Create Upagez Account
Advertise on DEG
Privacy Policy
Website User Agreement
Sitemap
    Universities
American University In The Emirates
Skyline University College
Gulf Medical University
Murdoch University Dubai
    Colleges
The Dubai English Speaking College
Islamic And Arabic Studies College Dubai
Fujairah College
Centre For Executive Education
    Institutions
Sitespower Training Center
U21 Global Graduate School For Global Leaders
Zabeel Institue
Al Hilal Education Institute
Nadia Training Institute
    Schools
Dubai International Academy
Emirates International Schools Jumeirah
European School Of Dubai
Kings Dubai
New Arab Unity School
 
Nurseries
French Children`s Nursery
Gulf Montessori Nursery
Jumeirah International Nursery School
Kid`s Island Nursery
Smart Children`s Nursery
    Daycare
Barney Private Nursery
Planets Montessori Nursery
    Training Centers
Lexicon Reading Center
New Horizons Computer Learning Center
New Horizons Computer Learning Center
Emirates Education Centre
Omega Education Centre
   
   

Copyright © 2007-2017 - Dubai Education Guide, All Rights Reserved.