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Head of Commercial Collections and Fraud Management    

  • .
  • First Abu Dhabi Bank
  • Credit | n/a
  • Dubai
  • United Arab Emirates
  • 16/09/2017

Responsibilities not restricted to:

  • Gives feedback about the delinquency trends of the clients to the Commercial Credit Teams to avoid further booking or expansion of existing clients from a specific segment or demographics.
  • Works on behaviour score modelling to identify proactively worsening trends in the customer behaviour for both collections and fraud purposes.
  • Works on data and creates comprehensive analysis showing the progress of the teamís efforts in collecting overdues,
  • Prepares Was-Is analysis and shares with Senior Management regularly.
  • Works on the Collections and Fraud Strategies, reviews it regularly monitoring the behaviour trends and makes adjustments when necessary.
  • Monitors the flow resolutions, broken/kept promises ratios separately† for each region and each sector, to identify trends.
  • Works closely with Etihad Bureau, understands the new tailor-made studies the Bureau has started recently with the Banks and gets maximum out of that available data.

Experience:

  • 15 years of experience in commercial protofolio that run SME or Commercial and managed collections.
  • Has experience in Fraud implication and Due Diligence.
  • Have a record of proved success especially in UAE market.

Qualitfication:

Excellent communication skills, problem solving, decisions making and analysis complex situation.

 
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