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Regional Aftersales Manager    

  • Competitive
  • Al Futtaim Group
  • Sales & Marketing | n/a
  • Dubai
  • United Arab Emirates
  • 15/02/2018
No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives . Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You'll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

Come join us to live well, work better, and be the best.

We are looking for a Regional Aftersales Manager for Toyota in Dubai who will be responsibile to formulate, develop and direct an aftersales business strategy and activity to achieve budgeted targets for financial and trading performance whilst continually enhancing the organisational culture, value and reputation in the market with all employees, customers, principals and regulatory bodies. To support the Head of Aftersales regional representation across the allocated territory.

Your key responsibilities will be but not be limited to:
  • In conjunction with the Regional Manager Aftersales, to identify, appoint, new business to support the return business profit and cost management.
  • To arrive at net sales revenue, net profit and return on investment objectives. Further, to achieve the subsequent annual budget for aftersales and to monitor and control performance via a monthly review and action plan process.
  • To prepare, agree and achieve annual aftersales business plans visualize and track concurred actions and strategic goals.
  • To plan and implement agreed strategy for HR management and development including search and recruitment, succession planning, motivation, culture and attitudinal development, performance appraisals and quality management issues. To proactively grow employee engagement scores through impact planning and appropriate interventions.
  • To agree and implement Toyota Retailer aftersales standards on systems and processes for achieving compliance, adopting best business practise and ensuring optimum commercial results.
  • To support the Regional Marketing Manager to design, plan and implement strategic marketing campaigns including promotions for maximising revenue potential and meeting principal business plan agreements.
  • To ensure all operational activities meet with Al-Futtaim corporate requirements for quality management, health & safety, legal stipulations, social responsibilities and general duty of care.


You will have a minimum of:
  • Bachellors degree
  • 5 plus years automotive industry experience in an Aftersales senior role.
  • 5 plus years people Management experience in Automotive industries
  • Arabic is an advantage


We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

 
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